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Discussion topic: Got an HD sky box and unable to pair card with my extra room box! Still taking my money for it!!

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This message was authored by: NCP

Got an HD sky box and unable to pair card with my extra room box! Still taking my money for it!!

How to pair card with extra room HD box

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This message was authored by: nigea99

Re: Got an HD sky box and unable to pair card with my extra room box! Still taking my money for it!!

Posted by a Superuser, not a Sky employee. Find out more

@NCP wrote:

How to pair card with extra room HD box


hi @NCP 

 

Since last October you can only re-pair cards with the box they were in at that time. 

 

You can no longer  swap cards between boxes

This message was authored by: Daniel0210

Re: Got an HD sky box and unable to pair card with my extra room box! Still taking my money for it!!

Posted by a Superuser, not a Sky employee. Find out more

@NCP 

Was that viewing card paired to that particular box at the end of October 2024? 


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This message was authored by: NCP

Re: Got an HD sky box and unable to pair card with my extra room box! Still taking my money for it!!

Yes it was paired at the end of October 

This message was authored by: Mark39

Re: Got an HD sky box and unable to pair card with my extra room box! Still taking my money for it!!

Posted by a Superuser, not a Sky employee. Find out more

@NCP wrote:

How to pair card with extra room HD box


Why is it necessary? Each box should have its own Viewing Card. As @nigea99 posted, you can no longer swap them around.

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