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Discussion topic: Getting menu up but screen is blue, also no sound

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Avatar for Carrigan
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This message was authored by: Carrigan

Message posted on ‎07 May 2026 09:59 PM

Getting menu up but screen is blue, also no sound

No channels working. Getting menu but if you through there is no sound and screen is blue

 

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎07 May 2026 10:04 PM

Re: Getting menu up but screen is blue, also no sound

Posted by a Superuser, not a Sky employee. Find out more

@Carrigan have you tried restarting the box by switching it off at the plug for at least 4 minutes?

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