Getting a For Your Information 08 message - this programme is not available, seems to be affecting a

[Paulos3000]

Hi all

Getting a For Your Information 08 message - this programme is not available, seems to be affecting all ROI channels. I'm in ROI so not sure what the issue is. Currently using a Sky+ HD box. 

[Annie+UK]

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q for Signal Strengths/Qualities

[Paulos3000]

Hi, thanks for replying! The Input Signal 1 bars are white but the Input Signal 2 is blank. I'm thinking it could be that cable that's the issue?

[Annie+UK · Accepted solution]

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@Paulos3000 wrote:

Hi, thanks for replying! The Input Signal 1 bars are white but the Input Signal 2 is blank. I'm thinking it could be that cable that's the issue?

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Input 2 will need to be fixed, firstly unscrew the cable then screw it back into the Sky box

[Paulos3000]

I'm not there at the moment but will get to that when I'm back. Thank you so much!

[oj01]

@Paulos3000 Also try swapping the two cables over and see if the fault follows the cable or stays with the Input (or magically fixes it)