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Discussion topic: Following house move we are now still seeing BBC local news from our old region - how can we change?

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This message was authored by JDWigg This message was authored by: JDWigg

Following house move we are now still seeing BBC local news from our old region - how can we change?

We have recently moved house, from SE to NW of the UK. We have changed the address linked to our Sky account, but we are still seeing BBC SE news. How do we get this changed so that we now see BBC NW local news please?

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This message was authored by GD1 This message was authored by: GD1

Re: Following house move we are now still seeing BBC local news from our old region - how can we cha

Posted by a Superuser, not a Sky employee. Find out more

@JDWigg  Did you do a home move with Sky? Did you call then  to tell them your new address?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Following house move we are now still seeing BBC local news from our old region - how can we cha

Posted by a Superuser, not a Sky employee. Find out more

@JDWigg wrote:

We have recently moved house, from SE to NW of the UK. We have changed the address linked to our Sky account, but we are still seeing BBC SE news. How do we get this changed so that we now see BBC NW local news please?


Try performing a New Install this may force the Post Code change down to your viewing card, if that does not work you'll have to contact Sky to get it sorted out

See question Q21 in my Sky Plus F⋅A⋅Q
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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