Discussion topic: Following house move we are now still seeing BBC local news from our old region - how can we change?

This message was authored by: JDWigg · ‎17 Dec 2022

We have recently moved house, from SE to NW of the UK. We have changed the address linked to our Sky account, but we are still seeing BBC SE news. How do we get this changed so that we now see BBC NW local news please?

This message was authored by: GD1 · ‎17 Dec 2022

@JDWigg Did you do a home move with Sky? Did you call then to tell them your new address?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Annie+UK · ‎17 Dec 2022

@JDWigg wrote:

We have recently moved house, from SE to NW of the UK. We have changed the address linked to our Sky account, but we are still seeing BBC SE news. How do we get this changed so that we now see BBC NW local news please?

Try performing a New Install this may force the Post Code change down to your viewing card, if that does not work you'll have to contact Sky to get it sorted out

See question Q21 in my Sky Plus F⋅A⋅Q

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

Discussion topic: Following house move we are now still seeing BBC local news from our old region - how can we change?

Following house move we are now still seeing BBC local news from our old region - how can we change?

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Re: Following house move we are now still seeing BBC local news from our old region - how can we cha

Re: Following house move we are now still seeing BBC local news from our old region - how can we cha

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