26 Feb 2023 11:01 AM
Everytime I try to download anything from sky cinema or on demand i get a failed message in planner
and when I press the i button it says failed rec ---item unavailable, we have two sky+ boxes in different rooms and it is the same on both machines
26 Feb 2023 12:04 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried clearing out everything from your deleted folder before trying again ?
27 Feb 2023 11:35 AM
@dragonboy wrote:Everytime I try to download anything from sky cinema or on demand i get a failed message in planner
and when I press the i button it says failed rec ---item unavailable, we have two sky+ boxes in different rooms and it is the same on both machines
See here...
https://helpforum.sky.com/t5/Sky/On-demand-download-failure-Sky-on-2-boxes/td-p/4218170
Add your comments there if it sounds like the same issue (it does). Ongoing for a month...
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