Customer service telephone number

[Jo620]

I'm going round in circles, I'm trying to contact customers services for Sky+ tv, does anyone know a number to call them on? 

[Mark39]

You can find the number to call via the 'need more help' link here:  https://www.sky.com/help/home

[GD1]

@Jo620   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Garry+Rowe]

Looking to speak with an actual person in the U.K. who's emplyed by Sky.

Telephone number please.

[Daniel0210]

@Garry+Rowe 

You need to read the post immediately above yours.

[Garry+Rowe]

Don't you think I've already tried that? I've already tried 5 different numbers without success. Why don't you just give me the number where I can talk to an actual person. The link you give does NOT work. I tried it.

[caesarome]

What problem are you having with your Sky+ box ?

[Daniel0210]

@Garry+Rowe 

I've just gone into the link provided by @GD1 and clicked on 'need more help' and near the bottom of the page is the number.

The forum doesn't allow telephone numbers to be displayed (apart from 150). 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[Garry+Rowe]

Problem has been solved, finally got through to an actual person. Thanks.

[BigBertha69]

Which number did you call? I'm now going in circles trying to speak to someone! 

[Annie+UK]

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@BigBertha69 wrote:

Which number did you call? I'm now going in circles trying to speak to someone! 

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Phone numbers are not allowed to be posted on the forum!!!!

[Daniel0210]

@BigBertha69 

Posts 2, 3 and 8 explain how to get the number. 

[Loftboy]

I've been a Sky subscriber for over 20yrs and have previously had good support when I've needed it. However, when I rang today to ask for help that's not covered in the help section,  it's clear things have changed DRAMATICALLY  for the worse. I used to be able to get through to a human quite quickly. Sadly this is no longer the case.

[Mark39]

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@Loftboy wrote:

I've been a Sky subscriber for over 20yrs and have previously had good support when I've needed it. However, when I rang today to ask for help that's not covered in the help section,  it's clear things have changed DRAMATICALLY  for the worse. I used to be able to get through to a human quite quickly. Sadly this is no longer the case.

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Did you get through to an adviser? Can we help with your query?

[Daniel0210]

@Loftboy 

The lines were temporarily down for a very short time for staff training. They are back now but likely to be busy.