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Discussion topic: Channelhas frozen and I am unable to change programme to another channel

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DavidC1
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This message was authored by DavidC1 This message was authored by: DavidC1

Channelhas frozen and I am unable to change programme to another channel

‎29 Nov 2023 07:46 PM

Ability to change channel frozen. Have turned Sky box off for 4 mins and restarted to no effect

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Annie+UK
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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Channelhas frozen and I am unable to change programme to another channel

‎29 Nov 2023 08:09 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried pulling the mains plug out for at least 5 minutes?

 

If you have then, try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
Annie ( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
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