Catchup on Sky+Hd no longer works

[Annie+UK]

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@Alex_V wrote:

Mine has started working again today, Sky must have fixed something. How about your two boxes, Bellou?

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Could have been a fix by any ISP, the Internet is sometime very delicate 😞

[Bellou]

I have now contacted SKY customer service as my SkyGo also stopped allowing downloads.

They told me that they are now stopping SKY+ HD customers from accesssing this feature on SkyGo and on their tvs as a way to push them to swap to SkyQ.

I called a second time and was told the same by a different advisor.

Its rolling out so will be coming to you soon !

[Mark39]

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@Bellou wrote:

I have now contacted SKY customer service as my SkyGo also stopped allowing downloads.

They told me that they are now stopping SKY+ HD customers from accesssing this feature on SkyGo and on their tvs as a way to push them to swap to SkyQ.

I called a second time and was told the same by a different advisor.

Its rolling out so will be coming to you soon !

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I'll only believe it when there's more than just you reporting this problem.

[Bellou]

Do I care what you believe!

[TimmyBGood]

@Bellou 

It helps to verify such things: while we know Sky is certainly seeking to migrate the remaining users of Sky+ HD to a current platform, we've had no indication they are withdrawing data transfer into Sky Go.