Cant get sky+ box to find network to link to router been fine for 2 years previously??

[irate123]

Cant get sky+ box to find network to link to router been fine for 2 years previously?? now no on demand not sure why it has stopped connecting to internet suddenly?

[Annie+UK]

Things break, how is your box connected to the router? more details would help

[caesarome]

Have you tried reboorting your broadband router and/or the Sky+ box ?

[irate123]

Connected via Password usually but it wont show networks when i try and connect?

[irate123]

Rebooted router but not skybox yet as i know from past experience that can be a nightmare

[Annie+UK]

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@irate123 wrote:

Connected via Password usually but it wont show networks when i try and connect?

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I assume you mean connected via Wi-Fi, have you tried connecting via Ethernet cable as this gives people the least issues

[Mark39]

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@irate123 wrote:

Rebooted router but not skybox yet as i know from past experience that can be a nightmare

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It shouldn't be. A reboot would definitely be the next step. Just turn the box off at the plug and wait 4 minutes before,turning on again. Then wait another 5 minutes until it has fully restarted, before checking the connection again.