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Discussion topic: Cancel my Sky account

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This message was authored by Campbell4 This message was authored by: Campbell4

Cancel my Sky account

I no longer whish to have Sky TV and wish to cancel. Please remove me from yoir account details

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This message was authored by caesarome This message was authored by: caesarome

Re: Cancel my Sky account

Posted by a Superuser, not a Sky employee. Find out more

@Campbell4 

As we are customers here then you can not cancel via here.

 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

 

Do note if you do cancel you will not be able to reinstate your Sky+ service at a later date as you will have to upgrade to something like Sky Q.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel my Sky account

Posted by a Superuser, not a Sky employee. Find out more

@Campbell4 wrote:

I no longer whish to have Sky TV and wish to cancel. Please remove me from yoir account details


@Campbell4 
The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you successfully cancel you should receive an acknowledgment email from Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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