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Discussion topic: Can’t pair my sky viewing card to the Sky + box

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This message was authored by Lollyh1 This message was authored by: Lollyh1

Can’t pair my sky viewing card to the Sky + box

We were suppose to get sky q but we changed our minds we had issues with the tv point in the house got it sorted but now it's telling me to I need to pair my sky card to the sky box which card should I be using the new 1 that was sent for the sky q or the old 1

 

i have done all suggested on the internet but it's not working ?? Can anyone help me 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Can’t pair my sky viewing card to the Sky + box

Posted by a Superuser, not a Sky employee. Find out more

Use the new one, the old one will be cancelled sometime soon

 

Try performing a New Install to pair the card

See question Q21 in my Sky Plus F⋅A⋅Q

 

Additional help with your viewing card can be found here
Annie  ( Please Note: I am Neurodivergent )
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