24 Nov 2024 11:22 AM
We have recently had a new router installed in the house. I can't get the Sky+ box to connect to it via Wifi. The box still works when connected to the old router BT router which is about to be removed.
24 Nov 2024 11:26 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you have a new BT router check that "Smart" mode is turned off, you could also changer the new routers SSID to match that of the old router
24 Nov 2024 11:54 AM
@Dee646 wrote:We have recently had a new router installed in the house. I can't get the Sky+ box to connect to it via Wifi. The box still works when connected to the old router BT router which is about to be removed.
How have you tried to connect the new router to the Sky box?
WPS button or resetting SSID/passcode?
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