I can access TNT online on my laptop but when I try to access it on my TV I get the message 'Interactive Services are not available. Please check your SKY viewing card is inserted and your SKY box connected to your broadband ?
Posted by a Superuser, not a Sky employee. Find out more
@BobStrummer do other on demand srvices work on your TV? It is not clear from your post which Sky TV service you have or who you pay for your TNT Sports both are also relevant to trying to sort this for you.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Hi @Chrisee , thanks for your reply. My SKY box is SKY+HD. My PayPal receipt shows I paid Dplay (Discovery) for the TNT subscription. On Demand works works I'm guessing because I can download programmes if SKY search has them listed as available to download into my Planner. Thanks again !
Posted by a Superuser, not a Sky employee. Find out more
@BobStrummer As far as I know, to watch TNT Sports channels on your Sky box, you need to subscribe to those channels either directly through Sky or via BT.
Sky Community Forum SuperUser Former Sky+HD Beta Tester Sky Signature, Sky Sports, Sky HD, Sky Mobile Member Of The Community Since 2011 Staying on Sky+HD until Sky force me off
This is certainly true, but does not explain the message, which incidentally I also get, which lays the blame at either the card not being inserted or broadband connected. I would have thought that if it had been detected that a subscription has not been purchased, the message would have been more along the lines of how to subscribe to see the content.
