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This discussion topic has been answered Discussion topic: Can i put my sky+ hd card in another box as mine has failed

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Avatar for Baz39
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Message posted on ‎12 Mar 2025 06:35 PM

Can i put my sky+ hd card in another box as mine has failed

Can i put my sky hd+ card into another hd box as mine has failed but i have another box

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Message posted on ‎12 Mar 2025 06:40 PM - last edited: ‎12 Mar 2025 06:42 PM

Re: Can i put my sky+ hd card in another box as mine has failed

Posted by a Superuser, not a Sky employee. Find out more

No @Baz39 Since October 2024 that won't work. 


Sky Customer Services are available to provide advice and troubleshooting. Sky+, being a legacy package, is no longer supported by Sky.

 

Still call Sky to discuss your options moving forward which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎12 Mar 2025 06:40 PM - last edited: ‎12 Mar 2025 06:42 PM

Re: Can i put my sky+ hd card in another box as mine has failed

Posted by a Superuser, not a Sky employee. Find out more

No @Baz39 Since October 2024 that won't work. 


Sky Customer Services are available to provide advice and troubleshooting. Sky+, being a legacy package, is no longer supported by Sky.

 

Still call Sky to discuss your options moving forward which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Mark39

Message posted on ‎12 Mar 2025 06:42 PM

Re: Can i put my sky+ hd card in another box as mine has failed

Posted by a Superuser, not a Sky employee. Find out more

@Baz39 if the box has failed, the only options now are to upgrade to Sky Q or Stream (or cancel, of course).

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