06 Jan 2023 05:15 PM
I have had SKY HD+ for nearly 10 years. I am upgrading to Sky Q soon. I am able to keep my old HD box and there are a few programmes I have recorded in the past still on it. I would like to watch these programmes again in the future. Some of these were recorded from Sky chanels, others from normal TV chanels.
Will I be able to connect my old box via HDMI cable but no dish and watch the old programmes?
Note: as a test, I disconnected the dish cables and was still able to watch previously recorded items, (obviously nothing being streamed live from SKY), but I don't know if that is only a short term thing.
06 Jan 2023 05:22 PM
Posted by a Superuser, not a Sky employee. Find out more@MikeyjdXE wrote:
I have had SKY HD+ for nearly 10 years. I am upgrading to Sky Q soon. I am able to keep my old HD box and there are a few programmes I have recorded in the past still on it. I would like to watch these programmes again in the future. Some of these were recorded from Sky chanels, others from normal TV chanels.
Will I be able to connect my old box via HDMI cable but no dish and watch the old programmes?
Note: as a test, I disconnected the dish cables and was still able to watch previously recorded items, (obviously nothing being streamed live from SKY), but I don't know if that is only a short term thing.
I'm afraid not. Your Sky box needs a dish connection to initialise. As you've guessed, it works temporarily to allow you to watch recordings when there's no signal (bad weather).
06 Jan 2023 05:43 PM
Posted by a Superuser, not a Sky employee. Find out more@MikeyjdXE And just to add. You also wouldn't be able to reconnect it up to the dish as the LNB on the dish will be changed to a Sky Q compatible one.
06 Jan 2023 07:15 PM
Is there any way I can transfer a programme from my Sky box to a computer? I do have one particular recording from a news item featuring a family member?
06 Jan 2023 07:16 PM
Posted by a Superuser, not a Sky employee. Find out more@MikeyjdXE No as it's a breach of your contract
06 Jan 2023 07:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@MikeyjdXE wrote:
Is there any way I can transfer a programme from my Sky box to a computer? I do have one particular recording from a news item featuring a family member?
This is against Sky's terms and conditions so cannot be discussed here
06 Jan 2023 07:23 PM
Thank you for your help and comments.
06 Jan 2023 07:45 PM
Posted by a Superuser, not a Sky employee. Find out more@MikeyjdXE you can copy programmes in SD via the Sky box's scart socket (or RCA sockets if it has them) to a DVD recorder or to a computer if it has video/audio capture hardware and software.
You can't copy in HD, as the HDMI output is HDCP protected.
06 Jan 2023 08:34 PM
Posted by a Superuser, not a Sky employee. Find out moreCopying to a computer is more than likely to be used for Archiving rather than indended timeshifting usage 😞
08 Nov 2023 05:10 PM
That's interesting. I've just been persuaded to upgrade to Sky Q and was told uncategorically that I would still be able to watch existing recordings. I asked twice just to be sure.
08 Nov 2023 05:15 PM
Posted by a Superuser, not a Sky employee. Find out moreWell I suppose you can until Sky Q is installed or your Sky+ subscription is disabled.
08 Nov 2023 05:23 PM - last edited: 08 Nov 2023 05:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@David-Griffiths wrote:
was told uncategorically that I would still be able to watch existing recordings.
You definitely cannot do so once the subscription covering the Sky+ hardware ends: hard drive access is a subscription service, and that subscription moves to Sky Q
As @Mark39 indicates there's some ambiguity about exactly when this happens: in some cases users have been able to play back content for a quite some time until the box either initialises, receives an end-of-subscription signal or seeks subscription authentication by satellite signal and can't find a signal to do so.
08 Nov 2023 05:31 PM
Hmmm, appears I was misinformed then. The support person I spoke to even claimed that he himself had continued to watch recorded programs and made no mention of a time limit.
08 Nov 2023 05:39 PM - last edited: 08 Nov 2023 05:41 PM
Posted by a Superuser, not a Sky employee. Find out more
@David-Griffiths wrote:
Hmmm, appears I was misinformed then. The support person I spoke to even claimed that he himself had continued to watch recorded programs and made no mention of a time limit.
Your dish gets upgrded to wideband thus your Sky+ will not be able to initialise and stop functioning, also any Sky+ viewing cards on your account get disabled
08 Nov 2023 05:47 PM
Posted by a Superuser, not a Sky employee. Find out more@David-Griffiths It's quite possible the agent simply told you want you wanted to hear in order to get the sale as that is all some agents may care about
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