19 Feb 2022 03:03 PM
Are all box sets free with sky signature? I ask because some searches give results with a price or Press green to view which I dare not do in case I get charged
19 Feb 2022 03:07 PM - last edited: 19 Feb 2022 03:08 PM
Posted by a Superuser, not a Sky employee. Find out moreAll box sets in standard definition are included with the Signature package. You need the extra HD add-on to watch box sets in HD.
Edited to add: pressing Green will take you to an upgrade screen.
19 Feb 2022 03:07 PM - last edited: 19 Feb 2022 03:08 PM
Posted by a Superuser, not a Sky employee. Find out moreAll box sets in standard definition are included with the Signature package. You need the extra HD add-on to watch box sets in HD.
Edited to add: pressing Green will take you to an upgrade screen.
19 Feb 2022 03:11 PM
Hi I have hd it's wether I get billed for a set by pressing green to view that concerns me as the box set is in sky store I thought al box sets were included with sky signature apart from movies?
19 Feb 2022 03:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Norbitnellie wrote:
Hi I have hd it's wether I get billed for a set by pressing green to view that concerns me as the box set is in sky store I thought al box sets were included with sky signature apart from movies?
I edited my post, perhaps after you read it 🙂 The Green button will take you to an upgrade screen, but if you have the HD add-on already, something may have gone wrong.
You can check by going to channel 106. If the on screen graphic says Sky One HD, give Sky a ring to let them know you can't see box sets in HD. They may need to send a signal to update your Viewing Card.
19 Feb 2022 03:57 PM
It's only the box sets in sky store the others seem ok I will check. Thanks fo replying.
19 Feb 2022 04:02 PM
Posted by a Superuser, not a Sky employee. Find out moreAll programmes in Sky STORE are chargable
20 Feb 2022 07:45 AM
That makes sense but obviously sometimes those box sets in sky store aren't available in the normal box sets section which prevents you from seeing all seasons together which is a shame. Thanks for answering.
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