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Discussion topic: Box sets

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This message was authored by Norbitnellie This message was authored by: Norbitnellie

Box sets

Are all box sets free with sky signature? I ask because some searches give results with a price or Press green to view which I dare not do in case I get charged 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Box sets

Posted by a Superuser, not a Sky employee. Find out more

All box sets in standard definition are included with the Signature package. You need the extra HD add-on to watch box sets in HD.

 

Edited to add: pressing Green will take you to an upgrade screen.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Box sets

Posted by a Superuser, not a Sky employee. Find out more

All box sets in standard definition are included with the Signature package. You need the extra HD add-on to watch box sets in HD.

 

Edited to add: pressing Green will take you to an upgrade screen.

Norbitnellie
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This message was authored by Norbitnellie This message was authored by: Norbitnellie

Re: Box sets

Hi I have hd it's wether I get billed for a set by pressing green to view that concerns me as the box set is in sky store I thought al box sets were included with sky signature apart from movies?

This message was authored by Mark39 This message was authored by: Mark39

Re: Box sets

Posted by a Superuser, not a Sky employee. Find out more

@Norbitnellie wrote:

Hi I have hd it's wether I get billed for a set by pressing green to view that concerns me as the box set is in sky store I thought al box sets were included with sky signature apart from movies?


I edited my post, perhaps after you read it 🙂 The Green button will take you to an upgrade screen, but if you have the HD add-on already, something may have gone wrong.

 

You can check by going to channel 106. If the on screen graphic says Sky One HD, give Sky a ring to let them know you can't see box sets in HD. They may need to send a signal to update your Viewing Card.

Norbitnellie
Topic Author
This message was authored by Norbitnellie This message was authored by: Norbitnellie

Re: Box sets

It's only the box sets in sky store the others seem ok I will check. Thanks fo replying. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Box sets

Posted by a Superuser, not a Sky employee. Find out more

All programmes in Sky STORE are chargable

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Norbitnellie
Topic Author
This message was authored by Norbitnellie This message was authored by: Norbitnellie

Re: Box sets

That makes sense but obviously sometimes those box sets in sky store aren't available in the normal  box sets section which prevents you from seeing all seasons together which is a shame. Thanks for answering. 

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