Adding TNT Sports to a Sky+ account

[DavidLJ]

I have a Sky+ account which I usually watch using Sky Go. I want to add TNT Sports and there is an offer to do this, but it says that SkyQ is required. I do not need or want Sky Q as I am one person who watches on one device , so I do not need all the extras from Sky Q

Am I forced to pay for something I do not want just to add TNT Sports?

I asked the Digital support this qustion, but got no sensible reply and I cannot find any phone number to speak to a real person

[Annie+UK]

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[lettice]

Have a read of this Sky help article about TNT a sports options on Sky.

There is a link to upgrade to TNT sports online for Sky+

https://www.sky.com/help/articles/tnt-sports

[DavidLJ]

Many thanks Annie

I have found the phone number.

However the automated reply just told me to look online for a reply.

This is extremely annoying as I have been unable to find the answer online.

I have a simple question and I find it extremely difficult to get an answer.

[DavidLJ]

Thank you leccice

The link takes me to the Cusomer Deals page, with a deal to upgadeto TNT Sports and the same message that this requires Sky  Q

It is this requirement that I am questioning as I do not otherwise require  Slky Q

[DavidLJ]

I have finally managed to speak to a real person at Sky

There is a technical reason why I need Sky Q to add TNT Sports, but Sky are going to replace my Sky HD box with a Sky Q box at no cost.

So all sorted now

Thank you for replies

[oj01]

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@DavidLJ wrote:

I have finally managed to speak to a real person at Sky

There is a technical reason why I need Sky Q to add TNT Sports, but Sky are going to replace my Sky HD box with a Sky Q box at no cost.

So all sorted now

Thank you for replies

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There is no technical reason why TNT can't be added to a Sky+HD account, other than Sky being desperate to switch people to Sky Q.

I'll tag in @nigea99 who will post his handy guide on switching to Sky Q.

[nigea99 · Accepted solution]

hi @DavidLJ 

As suggested by @oj01 you may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

[Andrew+00]

Sky continually  lie to Sky+ people making up ficticious stories in an attempt to force people to move to Sky Q.  I have a Sky+ box and was told I'd lose all channels in August.  Guess what?  I didn't!  Also, I have TNT Sports on my box.