27-04-2018 05:08 PM
I was given free sky go extra so up to 4 devices could be added to my sky go but its still saying i dont have sky go extra? anyone else have this problem? got the welcome gift straight away thought this would be the same?
27-04-2018 05:12 PM
Did you claim and activate this via the MySky app and it is not automtaiclly activated for you ?
27-04-2018 05:24 PM
When did you do this as it can sometimes take up to 24 hours for it to be come activate, if it is over this time then you will need to get in contact with Sky so they can look into it for you from their end: