28-11-2018 11:54 PM
Hi I have won tickets to a football match 26th Dec however I only wish to use one fo the two allocated to me but when I enter the cancel portal of event I only have option to cancel two tickets not one..
How can I go about cancleing just one of the events two tickets.
In a past event I managed ok to cancel one of two I won as the option to cancel one was highlighted however this time only the option to cancel two appears in the drop down menu so Im left confused?
29-11-2018 10:04 AM
If the option isn't there then all you can do is to contact Sky support and ask them if they can cancel one of the tickets for you.