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Newsletter emails

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Boom Operator
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Newsletter emails

I'm receiving a newsletter on a weekly basis giving me information on upcoming new or returning series. I don't want to receive these, and I have all email contact preferences turned off on my account, yet still they are sent to me.

 

Anyone any ideas how I can stop these? I have tried using the unsubscribe option when it is available, but the latest email, 'Deep State', does not give this option.

 

Any ideas?

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Community Manager
Posts: 6,476
Post 6 of 6
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Re: Newsletter emails

You can now opt of this newsletter under the Sky TV newsletter area within your Manage Sky here

 

Thanks,

Kei
Community Manager

Take a look at the latest exclusive Sky customer offers
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Oracle
Posts: 67,944
Post 2 of 6
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Re: Newsletter emails

Hi @NorthernApe

 

From what I remember reading a while back it might take a while for your change of settings (to stop the newsletters) to take affect. The only other thing to do is to set up a filter via your email account so that emails that are sent from the address they come from are moved to your bin folder.

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Boom Operator
Posts: 19
Post 3 of 6
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Re: Newsletter emails

Thanks for the info.

 

The email preferences have never been on, and still aren't Smiley Happy 

 

There are no changes to process, and the emails only started a few months ago. Even the Sky help team are baffled as they have told me that all email preferences on my account are turned off.

Oracle
Posts: 4,355
Post 4 of 6
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Re: Newsletter emails

@NorthernApe

After next month, when GDPR comes into law, all such emails will have to contain a working 'unsubscribe' link ; )

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Oracle
Posts: 67,944
Post 5 of 6
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Re: Newsletter emails

GDPR= General Data Protection Regulation incase you are wondering what it is !

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If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Answer
Community Manager
Posts: 6,476
Post 6 of 6
1,496 Views

Re: Newsletter emails

You can now opt of this newsletter under the Sky TV newsletter area within your Manage Sky here

 

Thanks,

Kei
Community Manager

Take a look at the latest exclusive Sky customer offers
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