23-11-2018 01:05 PM
You should be able to cancel the tickets via the app itself, as this is what it says in the FAQ bit at the bottom of the ticket page:
"14. How do I cancel some or all of my tickets ?
You can do this at any time before the event by clicking on 'My Bookings' and choosing the event and the number of trickets you want to cancel."
23-11-2018 04:56 PM
If you go back to the ticket section can you not see the booking section here, if not then to cancel them you will have to contact Sky so they can do this for you.
20-02-2019 05:54 PM
To cancel any booked tickets:
1. Log into SKY VIP APP
2. Click onto sky vip * button at the bottom of the screen.
3. Your now on the main page. Scroll left and click on ‘Tickets to cinema screenings’ tab. (Or any other ‘Tickets to...’ tab.
4. Click on ‘My Bookings’ in the top right corner.
5. Choose the event you want to cancel, select the amount of tickets and confirm.