Customer Information (20/09/23):
The new 6-month-free offer is available to any active enrolled Sky VIP customer who has not already redeemed the previous 6-months-free offer (see below).
If you are eligible, you will be entitled to redeem through the MySky app, under the Giveaways section.
For Sky VIPs, the VIP treatment never stops. That’s why you can now get a 6-months free trial of Apple TV+. Watch Apple Originals such as Slow Horses and Emmy® winners Ted Lasso, Shrinking and The Morning Show. And with exclusive series and films added every month, there’s always something new to watch.
When does the offer end?
Offer is available for new and existing Apple TV+ subscribers until 7 June 2023. Apple TV+ auto renews at £6.99/€6.99 per month unless cancelled. Cancel anytime at least one day before next billing date. Terms apply. See sky.com/vipterms.
How do I redeem the offer?
Having trouble?
The My Sky app has frozen on a page that says “One moment while we look up your offer details”.
Close the My Sky app and download the Apple TV app on your phone or tablet. Then go back to the Apple TV+ giveaway in the My Sky app and click the link to restart the activation of your trial.
If this doesn't resolve the issue, go to the email you got confirming the giveaway and click the link there.
I’ve activated my free trial on my Android device but then I can’t play Apple TV+ content.
If you’ve clicked your unique link in the My Sky app and then activated your trial successfully, you’ll be taken to the Apple TV+ homepage. You can't watch anything here as you’re still in the My Sky app. Close the My Sky app and sign in on your Sky Q, Sky Glass or Sky Stream.
I’ve redeemed the offer in the My Sky App but I can’t activate the trial.
If you’re experiencing any other issues, please contact Apple Support UK or Apple Support Ireland.
Other common fixes
Close the My Sky app, download the Apple TV app on your phone/tablet. Then, go back to the Apple TV+ Giveaway tile in the My Sky app and click the link to restart the activation of the trial.
Go to the email you got confirming the Giveaway and click the link there.
Already got an Apple TV+ subscription? Visit the website from your mobile device or laptop displayed right hand side of the QR code. Enter the code displayed on the screen generated by your Sky Q box. Enter your Apple id and password. Once done the app will refresh itself then you'll be logged in automatically on the Sky Q box.
How to cancel
Open the Apple TV+ app on your Sky Q or Sky Glass, or say “Apple TV+” into your voice remote.
Navigate to the Settings tab.
Select Accounts.
Select Manage Subscription.
Select Apple TV+.
Select Cancel Subscription, then tap Confirm. After you cancel, your subscription will stop at the end of the current billing cycle.
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