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Discussion topic: sky stream switches off soon after pressing the pause button

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This message was authored by: pjohng

Message posted on ‎20 Jan 2024 09:26 AM

Re: sky stream switches off soon after pressing the pause button

  • Hi Sorry about this but .I realised I had a second puck for my upstairs tv. I tried this on my main tv and it seems fine. So I will just contact sky and ask them about a replacement.  Thanks for all your assistance. 
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This message was authored by: Fothergill1

Message posted on ‎20 Jan 2024 09:41 AM

Re: sky stream switches off soon after pressing the pause button

Posted by a Superuser, not a Sky employee. Find out more

@pjohng No problem.  I would still try a reboot of the faulty puck as it may sort out the problem if it is just a software glitch.

 

Good luck and happy streaming 😀

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