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Discussion topic: sky stream puck, can i get a long power cord?

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This message was authored by: SS2

sky stream puck, can i get a long power cord?

For a Sky stream puck, can I get a 2m power cord?  If not, does anyone know what the connector type is on the power cord?

 

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This message was authored by: GD1

Re: sky stream puck, can i get a long power cord?

Posted by a Superuser, not a Sky employee. Find out more

@SS2  Pucks are loaned to you, you need to use the power lead supplied, you will need a to use a 3pin socket to 3 pin plug extension lead.

 

The use of any unauthorised power supplies could damage the puck leaving you with a large bill to replace it.

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This message was authored by: MarkGoldsmith

Re: sky stream puck, can i get a long power cord?

Posted by a Superuser, not a Sky employee. Find out more

The only power cord available is the one supplied by Sky.

 

Using anything else would breach the warranty on it so can't be advised.

 

An alternative option to use a plug extension lead instead to bring the plug socket closer to the puck

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