move my sky puck to house with ee broadband contract

[bwscot]

I find the terminology of the Sky world confusing so am likely to have posted to the wrong board.  If so, my apologies. Hopefully the background info below will allow someone to re-direct me!

I'm contracted to Sky until November 26 for Ultimate TV and Sky Stream. However, I'm moving to our holiday home where we're contracted with EE  for Full Fibre 150 broadband (NB with no TV) until August 26.

I think I've established that the only way I can end the Sky conteact is to pay a significant cancellation fee so I'm trying to establish the options avaialable to minimise this.  One way would be to use the puck in the holiday home.  A couple of questions arise:

1 Is this technically possible? ie Will a puck registered at one address using Sky broadband work ok at a different address using EE broadband?

2 If so, would the puck work ok via wifi or would it need to be hardwired to the EE modem? (background: the modem is on a different floor of the building to the tv so a wired connection would need major work)

[SKY1992bf · Accepted solution]

@bwscot  If you are referring to temporary moving the puck to holiday home whilst you're away from your permanent residence then no you cannot use your puck as this breaches your contract 

you can use sky go to receive sky services on a mobile device when away from home 

[bwscot]

Many thanks for the quick response.  Much appreciated. To clarify:

Re the status of our houses, we've sold our current house and will be moving permanently to what is currently the holiday home. In view of the expensive charges to cancel I was thinking I could simply continue paying until either the cancellation fees are more acceptable or the end of the contract whichever comes first, so at least we'd be using the tv bit, though "wasting" the broadband which unfortunately is the more expensive service.

Re access via my phone, does this allow screen sharing to the tv in what Sky will treat as a different location?

[SKY1992bf]

@bwscot  If it's a permanent move you can transfer the service to your new address and connect to the ee broadband if you wish 

you just take the hardware and update your address on your sky account 

[bwscot]

Great.  Going back to my original post,  does the puck 

"....need to be hardwired to the EE modem? (background: the modem is on a different floor of the building to the tv so a wired connection would need major work)"

[SKY1992bf]

@bwscot  being hardwired would give you a more stable connection but you can connect via WiFi also, you may just need some WiFi extenders to boost the signal downstairs 

[Nigelb1972]

@bwscot You can use Stream with any ISP. If you're moving to your holiday home permanently, just notify Sky of your change of address for Stream and they might be able do a deal with regards to your EE broadband contract is, make a contribution to your cancellation fees if you move your broadband to them and take out a 2 year contract...

Also, BT/EE cancellation charges because I terminated a BT broadband contract early by several months and the cancellation charges a fraction of what I thought they'd be.

[bwscot]

thanks.  Very interessing re apossible deal from Sky for the BT cancellation, though like you I'm pleasantly surprised at BT's costs for cancellation so if Sky doesn't help with them at least they'll be much better than Sky's!!.  

[Nigelb1972]

@bwscot I've just googled EE's cancellation charges and they're totally different to BT's... 😮

[bwscot]

Thanks.  I didn't thinkk of that as I assumed the change was just branding.  Should have realised contractual T&Cs too!!  I'll check them out.