Won’t let me watch season 5 of brassic. Any ideas? Super frustrating

[Pefpwf]

Unable to watch brassic season 5. Really frustrated with it, been able to watch all seasons up until now 

[Fothergill1]

@PefpwfWelcome to the forum.  Brassic Season 5 plays fine on my stream setup so it must be something at your end.

A likely cause may be a software glitch.  Try rebooting your puck by unplugging it for a minute or two and then plug it back in again.  It will take about a minute to reboot.

[Pefpwf]

Still not working unfortunately. Thank you for your response though 🙂 

[Fothergill1]

@Pefpwf A pity it didn't work but it was worth a try.  If you report the matter to Viewer Relations at viewerR@sky.uk giving them as much detail of the programme as you can they can investigate. 

Good luck 🤞

[Macca032]

It's happening on mine aswell. Really annoying, it's just on this particular series aswell, not sure what's happened because it was working fine the other day

[Fothergill1]

@Macca032  Although series 5 of Brassic seems to be working OK on my setup (at least it was yesterday) I have had similar issues in the past with other programmes.

Try a reboot as per post 2 above and if this doesnt work report the matter to Viewer Relations as viewerR@sky.uk giving them as much information about the series/episodes effected.