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Discussion topic: Won’t let me link my sky stream with the sky puck

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Message posted on ‎21 Nov 2024 08:28 PM

Won’t let me link my sky stream with the sky puck

Won't let me link my sky stream account to the sky puck 

 

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This message was authored by: GD1

Message posted on ‎21 Nov 2024 08:32 PM

Re: Won’t let me link my sky stream with the sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Francesca11  Did you get the puck from Sky, have you gone through the setup process?  https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-str...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Francesca11

Message posted on ‎21 Nov 2024 08:33 PM

Re: Won’t let me link my sky stream with the sky puck

Yes that's what it won't let me set up the activation 

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Message posted on ‎21 Nov 2024 08:54 PM

Re: Won’t let me link my sky stream with the sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Francesca11  So what exactly is happening as you've not said. 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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