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Discussion topic: When will my sky stream puck be delivered

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This message was authored by Purfordgreen This message was authored by: Purfordgreen

When will my sky stream puck be delivered

Order sky stream 2 days ago and it still hasn't been delivered 


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This message was authored by SlenderRobert This message was authored by: SlenderRobert Answer

Re: When will my sky stream puck be delivered


@Purfordgreen wrote:

Order sky stream 2 days ago and it still hasn't been delivered 


That suggests it's been dispatched. Usually you'll get a text or email from DPD (who do most of Sky's deliveries) with a time slot. It's happened before that they've run low on stock and delivery has taken a few days rather than the advertised next day. If nothing appears today then give Sky a call. 

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: When will my sky stream puck be delivered


@Purfordgreen wrote:

Order sky stream 2 days ago and it still hasn't been delivered 


What does it say under My Orders on your Sky account? 

Purfordgreen
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This message was authored by Purfordgreen This message was authored by: Purfordgreen

Re: When will my sky stream puck be delivered

Activation due

This message was authored by SlenderRobert This message was authored by: SlenderRobert Answer

Re: When will my sky stream puck be delivered


@Purfordgreen wrote:

Order sky stream 2 days ago and it still hasn't been delivered 


That suggests it's been dispatched. Usually you'll get a text or email from DPD (who do most of Sky's deliveries) with a time slot. It's happened before that they've run low on stock and delivery has taken a few days rather than the advertised next day. If nothing appears today then give Sky a call. 

Purfordgreen
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This message was authored by Purfordgreen This message was authored by: Purfordgreen

Re: When will my sky stream puck be delivered

Cheers 

This message was authored by callahans This message was authored by: callahans

Re: When will my sky stream puck be delivered

Just for an update. When it says activation due it doesn't mean it's been dispatched it just means it's ready to be activated once it's delivered. Only when you get a dispatch email or a notification from DPD will you know it's on the way. 

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