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Discussion topic: Weak or no signal

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This message was authored by: Vinzoe

Weak or no signal

Signal lost

 

Weak or no signal

Check your connections

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This message was authored by: Nigelb1972

Re: Weak or no signal

Can we have some context to this? If you have a weak signal, this can only be weak WiFi as there is no other signal 

This message was authored by: mikealanr

Re: Weak or no signal

Posted by a Superuser, not a Sky employee. Find out more

This sounds like a message a TV  outputs if the device isn't connected rather than a Puck message.

 

@Vinzoe  check the connection of the HDMI cable between your Puck and TV if all secure try a power cycle of your Puck.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

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