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Discussion topic: We have a puck upstairs, no signal today. Any solutions ?

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This message was authored by Jules6730 This message was authored by: Jules6730

We have a puck upstairs, no signal today. Any solutions ?

TV on, power light on the puck but says no signal on TV screen upstairs. All connected down stairs

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This message was authored by GD1 This message was authored by: GD1

Re: We have a puck upstairs, no signal today. Any solutions ?

Posted by a Superuser, not a Sky employee. Find out more

@Jules6730  Wifi issues can be caused by a number of factors within the home, have you tried the steps here https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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