Virgin media are going to charge a disconnection fee does Sky help with this?

[Gavs182]

Have just started a switch from Virgin Media to Sky and they are going to charge a disconnection fee. Does sky help with this?

[Dazzasky]

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@Gavs182 wrote:
Have just started a switch from Virgin Media to Sky and they are going to charge a disconnection fee. Does sky help with this?

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Not unless there was a deal that was shown when you signed up for Sky @Gavs182 

[Gavs182]

I think it said upto £200

[Dazzasky · Accepted solution]

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@Gavs182 wrote:
I think it said upto £200

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If that's the deal that you signed up to and you followed the process correctly then that is what should happen @Gavs182 This explains it all. 
https://www.sky.com/help/articles/switching-credit-offer 

[Gavs182]

Thank you for your help 👍

[Anonymous]

@Dazzaskycustomers are entitled to sky covering early termination fees, it's an open offer and not subject to any individual agreement. 
Sky will pay up to £100 for switching Broadband termination fees and up to £100 for tv early termination fees, so up to max of £200 for both services. 
worth noting that the payment will be paid in way of a credit on your sky bill and not cash. 

[Dazzasky]

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@Anonymous wrote:

@Dazzaskycustomers are entitled to sky covering early termination fees, it's an open offer and not subject to any individual agreement. 
Sky will pay up to £100 for switching Broadband termination fees and up to £100 for tv early termination fees, so up to max of £200 for both services. 
worth noting that the payment will be paid in way of a credit on your sky bill and not cash. 

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That's correct @Anonymous as explained in the link I posted. 

[Gavs182]

Thank you Jason 👍