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Discussion topic: Upgradinf from Sky Q to Sky Stream

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This message was authored by Malcolm+LLoyd This message was authored by: Malcolm+LLoyd

Upgradinf from Sky Q to Sky Stream

Is it possible to upgrade from a Sky Q box + packages contract to 3 x Sky Stream boxes + same packagers contract?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Upgradinf from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Malcolm+LLoyd  You would need to call Sky to discuss as we are all customers on the forum.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Upgradinf from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Malcolm+LLoyd  You would need to call Sky to discuss as we are all customers on the forum.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Upgradinf from Sky Q to Sky Stream


@Malcolm+LLoyd wrote:

Is it possible to upgrade from a Sky Q box + packages contract to 3 x Sky Stream boxes + same packagers contract?


Yes, but you'll need to ring Sky to do so. 

Make sure you have a good enough broadband network to support 3 x Stream pucks and that you understand the different type of service Stream is. If you're a prolific recorder on Q then Stream may come as a shock... 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Upgradinf from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Malcolm+LLoyd  Do beware aware the channel line up between q and stream is different, so make sure any channels that would be a dealbreaker are available 

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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