0

Discussion topic: Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

Reply
This message was authored by ciara_keane This message was authored by: ciara_keane

Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

Got a sky stream today and partner is trying to watch Teen Mum UK on sky stream and has unwanted audio description

 

AD is turned off in accessibility settings, have tried the 3 dots however when I go right twice to Audio Track the only option is English

 

Have tried resetting but no joy, any ideas please?

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr

Re: Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

Posted by a Superuser, not a Sky employee. Find out more

Hi @ciara_keane 

 

Try unplugging your Puck from the wall for a few minutes and then plug it back in and see if the correct track is returned.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
ciara_keane
Topic Author
This message was authored by ciara_keane This message was authored by: ciara_keane

Re: Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

Thanks Mike, we have tried that initially but no change unfortunately 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion