Discussion topic: Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

This message was authored by: ciara_keane · ‎02 Mar 2024

Got a sky stream today and partner is trying to watch Teen Mum UK on sky stream and has unwanted audio description

AD is turned off in accessibility settings, have tried the 3 dots however when I go right twice to Audio Track the only option is English

Have tried resetting but no joy, any ideas please?

This message was authored by: mikealanr · ‎02 Mar 2024

Hi @ciara_keane

Try unplugging your Puck from the wall for a few minutes and then plug it back in and see if the correct track is returned.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: ciara_keane · ‎02 Mar 2024

Thanks Mike, we have tried that initially but no change unfortunately

Discussion topic: Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

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Re: Unwanted Audio Description on Sky Stream (MTV Teen Mum UK)

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