Unable to connect to Netflix Code: tvq-st-105, tv-st-142

[TX]

For the past 2 days I cannot access Netflix. It shows codes: tvq-st-105 and 142. I have a stream box. Nothing happens in settings if I press  0.0.1 enter. Thanks for your help

[GD1]

@TX  Theee is no engineer menu on 0,0,1 on Stream.

You should be able to go to the settings  menu --> System management --> Resets & Updates --> refresh apps.

It can take up to 24 hours for the apps to refresh.

[Dazzasky]

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@TX wrote:

For the past 2 days I cannot access Netflix. It shows codes: tvq-st-105 and 142. I have a stream box. Nothing happens in settings if I press  0.0.1 enter. Thanks for your help

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This is Netflix advice for this fault code 

https://help.netflix.com/en/node/100574#:~:text=This%20error%20happens%20when%20data,the%20steps%20f....

[TX]

Thanks for your help. Unfortunately, it didn't work. Kind regards TX

[TX]

Netflix, I have followed the instructions to te-set with my stream box - it didn't work!

[Jporch316]

@TX 

I have escalated your post to the online sky community support team.... lookout for an invitation to chat 

[Tom-W19]

Thanks for escalating. We've sent an invite to @TX.