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Discussion topic: Two pin ariel

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Two pin ariel

Posted by a Superuser, not a Sky employee. Find out more

@PSC133 given the hardware is almost certainly identical between markets I would expect the SOC can probably handle tuning. Dont ask me why Sky dont enable the function in the UK as I simply dont know. It could be a software variation say for Ireland as the regs maybe different there or perhaps a slip up in the firmware as I said earlier. Who knows. 🤷‍♂️

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Two pin ariel

Posted by a Superuser, not a Sky employee. Find out more

@PSC133 wrote:

Does this also mean that the U.K. puck  has an inactive, but installed, tuner?  Or is the tuner software based?

There is some physical circuitry behind the socket because otherwise it would be purely decorative.

 

 

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by shorty64 This message was authored by: shorty64

Re: Two pin ariel

It would appear the despite the contrary, the aerial input on a Sky Stream box does work when you cancel your subscription.

 

You have two apps displayed on the interface, when your subscription has ended, (did not reset the box), one for Sky and one for the TV aerial input.

You can scan for channels, select the region you are in an a user guide is available.

I was tempted to reset the box and see if I could get some of the other streaming apps but have resisted incase the aerial option disappears!

I own the box,  so does not have to be returned.sky1.jpgsky2.jpgsky3.jpg

 

This message was authored by iTraxx This message was authored by: iTraxx

Re: Two pin ariel

hahaha i think you guys all owe @peter-marlow+1966 an apology!

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Two pin ariel

Posted by a Superuser, not a Sky employee. Find out more

@shorty64 I wonder if you have just been lucky and have a puck manufactured for a foreign market 🤷‍♂️

After reading your post I have just tried my puck and it is definitely not working on mine. 

image.jpg

The relevant Sky web page as per post 29 above still says it is not available on stream pucks (in the UK)

 

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This message was authored by shorty64 This message was authored by: shorty64

Re: Two pin ariel

Have you reset the device?  If so, this might possibly explain why the aerial option is not showing` as it is not linked to your account and presumes you are a new subscriber

 

The last time I terminated  a subscription I reset the device before it expired and when I switched it on to resubscribe a few months later for that 50% off offer, I recall it did not have the aerial option before I rang sky.

 

I am presuming if you own the device and do not reset it after the subscription ends the aerial option now appears.  But if you have not reset it,  then that rules out that theory. Another user on here  stated he has the aerial option which others dismissed, but clearly was correct. If the option disappears I will update.

 

Have you tried connecting to the wifi to see whether that reveals the aerial option?

 

 

 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Two pin ariel

Posted by a Superuser, not a Sky employee. Find out more

 


@shorty64 wrote:

Have you reset the device?  If so, this might possibly explain why the aerial option is not showing` as it is not linked to your account and presumes you are a new subscriber

 

The last time I terminated  a subscription I reset the device before it expired and when I switched it on to resubscribe a few months later for that 50% off offer, I recall it did not have the aerial option before I rang sky.

 

I am presuming if you own the device and do not reset it after the subscription ends the aerial option now appears.  But if you have not reset it,  then that rules out that theory. Another user on here  stated he has the aerial option which others dismissed, but clearly was correct. If the option disappears I will update.

 

Have you tried connecting to the wifi to see whether that reveals the aerial option?


@shorty64  No, I haven't reset my puck.  After seeing your post about your working ariel socket I simply unplugged and rebooted my wi-fi to see if it worked on my stream puck.  Which unfortunately it didn't.

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