Remote paired fine on first use but since factory reset of the puck cannot get the stream remote to operate any tv functions (volume or power) So frustrating, stream has been a huge dissapointment so far, much worse the sky q
Posted by a Superuser, not a Sky employee. Find out more
Might be worth trying a repairing of your puck remote.
Press and hold 7 and 9 together on your Sky remote for 3 seconds.
Press and hold 1 and 3 together for 3 seconds.
Follow the instructions on screen
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester. My good journey to Sky Stream from Sky Q. Click here to read
