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Discussion topic: Today my cooling periods will end and I want cancel the sky sport before 31/01/2024

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This message was authored by: Kamsuldan

Today my cooling periods will end and I want cancel the sky sport before 31/01/2024

I want to cancel my sky sport subscription and today is the last day of my cooling periods and I cannot get access to a customer service staff from the cancellation team.

Please note thus and advise

Kabiru 

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This message was authored by: MarkGoldsmith

Re: Today my cooling periods will end and I want cancel the sky sport before 31/01/2024

Posted by a Superuser, not a Sky employee. Find out more

The call centre would have closed by now, really if you waited until the last day of the cooling off period you should have tried to phone at the start of the day rather than wait until the evening.

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This message was authored by: GD1

Re: Today my cooling periods will end and I want cancel the sky sport before 31/01/2024

Posted by a Superuser, not a Sky employee. Find out more

@Kamsuldan There is nothing for the forum to note thus as we are customers like you, as advised you've left it a bit late to cancel in the cool off period as you still need to give 30 days notice.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Fothergill1

Re: Today my cooling periods will end and I want cancel the sky sport before 31/01/2024

Posted by a Superuser, not a Sky employee. Find out more

@Kamsuldan All I can suggest is that you should call Sky Customer Services first thing in the morning to discuss cancellation.

 

Unfortunately this public forum is made up of customers like yourself and we have no access to your account. 

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