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Discussion topic: The TV keeps buffing , stopping and starting , taking a long time to come on

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This message was authored by Foo4Ball This message was authored by: Foo4Ball

The TV keeps buffing , stopping and starting , taking a long time to come on

TV always saying wait till your program loads , then when you get a program on it will buffer , it will stop and start , half way through a program it will stop and again will say wait till your program loads  , you can never watch a program with our it stopping and starting 

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: The TV keeps buffing , stopping and starting , taking a long time to come on


@Foo4Ball wrote:

TV always saying wait till your program loads , then when you get a program on it will buffer , it will stop and start , half way through a program it will stop and again will say wait till your program loads  , you can never watch a program with our it stopping and starting 


Sounds like an issue with your broadband connection. Are you connecting via WiFi or Ethernet? What speed is reaching the puck? To find out run a network check from the get help menu in the Netflix app. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: TV keeps buffing

Posted by a Superuser, not a Sky employee. Find out more

@Foo4Ball wrote:

The TV keeps buffing , stopping and starting , you can not watch a program with it stopping and waiting for it to reload 


Is it connected via WiFi? If so that signifies that the strength and stability of your WiFi network will likely be the issue. The best way to test this is to disable WiFi in the puck's network settings, plug in an Ethernet cable instead and then reboot the puck by unplugging it for a couple of minutes.

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This message was authored by GD1 This message was authored by: GD1

Re: The TV keeps buffing , stopping and starting , taking a long time to come on

Posted by a Superuser, not a Sky employee. Find out more

@Foo4Ball  Your duplicate thread has been removed as you already raised the same issue in this one and has been replied to.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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