05 May 2024 09:58 PM
TV always saying wait till your program loads , then when you get a program on it will buffer , it will stop and start , half way through a program it will stop and again will say wait till your program loads , you can never watch a program with our it stopping and starting
05 May 2024 10:36 PM
@Foo4Ball wrote:TV always saying wait till your program loads , then when you get a program on it will buffer , it will stop and start , half way through a program it will stop and again will say wait till your program loads , you can never watch a program with our it stopping and starting
Sounds like an issue with your broadband connection. Are you connecting via WiFi or Ethernet? What speed is reaching the puck? To find out run a network check from the get help menu in the Netflix app.
05 May 2024 11:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@Foo4Ball wrote:The TV keeps buffing , stopping and starting , you can not watch a program with it stopping and waiting for it to reload
Is it connected via WiFi? If so that signifies that the strength and stability of your WiFi network will likely be the issue. The best way to test this is to disable WiFi in the puck's network settings, plug in an Ethernet cable instead and then reboot the puck by unplugging it for a couple of minutes.
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06 May 2024 02:29 AM
Posted by a Superuser, not a Sky employee. Find out more@Foo4Ball Your duplicate thread has been removed as you already raised the same issue in this one and has been replied to.