Technical fault with channel please wait for programme to load

[P11RAR]

I'd thought we had tried that honestly. So when the message appears or the live tv stream fails to load, press the home button?

[Daveyboy2503]

Oh yes I'm getting the same there seems to be issues daily .ring sky turn it on and off brilliant!!! I'm so regretting getting this I would advise people to stay clear 

[SteveP9]

I also have the same problem. Sky said to factory reset which I did. It worked for 10 minutes then froze again. "technical probelm" etc

No issues with Netflix or any other platforms.

Believe it was mis sold to me and I am pushing to cancel

[Jedster2000]

Same here.  All other streaming services work fine - just not the Sky ones.  Embarrasing. 

[SteveP9]

I have now cancelled. As it is a streaming service which cannot be provided, they will accept the cancellation with immediate effect. 
now changed to Amazon Firestick. No issues at all. 
Steve 

[Crabit]

Yep,same problem with me, resetting the puck either off/on from the remote  or powering down then on again didn't work, however, resetting from the 'Settings ' menu did work  + refreshing apps'  this is my second puck, which worked fine for approx' 2 months  !and seems to be working fine again,  quite frustrating, but good luck with getting it sorted.