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This message was authored by: NilocW

Taking Sky Stream on holiday

I am new to Sky Stream, which I have at home with Sky Broadband.

I am going on holiday over Christmas to an Airbnb property that apparently has good broadband, but it's not Sky.

Can I take my Sky Stream puck with me, and plug it into the broadband hub (Plusnet I think they said) and their TV.

 

Will it work!?


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This message was authored by: MarkGoldsmith Answer

Re: Taking Sky Stream on holiday

Posted by a Superuser, not a Sky employee. Find out more

@NilocW wrote:

I am new to Sky Stream, which I have at home with Sky Broadband.

I am going on holiday over Christmas to an Airbnb property that apparently has good broadband, but it's not Sky.

Can I take my Sky Stream puck with me, and plug it into the broadband hub (Plusnet I think they said) and their TV.

 

Will it work!?


Unfortunately that's against the T&Cs of your contract, which states that the service can only be used at your registered property and can't be taken to other properties.

 

To watch Sky at a holiday home you would need to use the Sky Go app.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: BenJoBanjo

Re: Taking Sky Stream on holiday


@NilocW wrote:

I am new to Sky Stream, which I have at home with Sky Broadband.

I am going on holiday over Christmas to an Airbnb property that apparently has good broadband, but it's not Sky.

Can I take my Sky Stream puck with me, and plug it into the broadband hub (Plusnet I think they said) and their TV.

 

Will it work!?


It will work but this is against the terms and conditions of the contract you have signed. Your Sky Stream puck can only be used on your home broadband network. Sky can detect useage at alternative addresses via the IP address and can charge you an extra location fee and will even terminate your contract if you continue to break the rules. 

If you have an Apple TV 4K box and subscribe to the Whole Home pack then you can watch some subscription content via the Sky Go app for tvOS. Picture and sound quality is limited though - you won't get UHD or Atmos from the Sky Go app. 

For a truly portable streaming option you would need to subscribe to a Sky package via NOW - which does not restrict the location you use it at. You can have the NOW app on any streaming device or it may already be installed on the TV at the AirBnB you are going to. You can simply log in to the NOW app and stream whatever package you subscribe to.  

This message was authored by: MarkGoldsmith Answer

Re: Taking Sky Stream on holiday

Posted by a Superuser, not a Sky employee. Find out more

@NilocW wrote:

I am new to Sky Stream, which I have at home with Sky Broadband.

I am going on holiday over Christmas to an Airbnb property that apparently has good broadband, but it's not Sky.

Can I take my Sky Stream puck with me, and plug it into the broadband hub (Plusnet I think they said) and their TV.

 

Will it work!?


Unfortunately that's against the T&Cs of your contract, which states that the service can only be used at your registered property and can't be taken to other properties.

 

To watch Sky at a holiday home you would need to use the Sky Go app.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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