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Discussion topic: Suddenly SKY mini box says "you cannot watch tv ,you have no connection.

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This message was authored by: Donal+J+H

Message posted on ‎28 Sep 2024 02:57 PM

Suddenly SKY mini box says "you cannot watch tv ,you have no connection.

SKY MINI BOX STOPS WORKING EITH A MESSAGE THAT SAYS " YOU CANNOT WATCH TV AS YOU HAVE NO CONNECTION. I CHANGED NOTHING AND MY INTERNET SERVICE IS PERFECT. IT CAN RETURN BY ITSELF. I T IS NOW A CONTINUOUS ISSUE. TOTALLY FRUSTRATING.
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎28 Sep 2024 03:19 PM

Re: Suddenly SKY mini box says "you cannot watch tv ,you have no connection.

Posted by a Superuser, not a Sky employee. Find out more

@Donal+J+H  Do you mean you have a Stream Puck as a Mini box is for Sky Q a satellite delivered service.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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