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Discussion topic: Stream audio

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This message was authored by David164 This message was authored by: David164

Stream audio

What are the best sound settings to have on sky stream ? Since having a new tv (TCL) i've noticed a change in the sound especially when the audience are clapping much louder than the people on set. what would you guys recommend ? I want to also know if i should be using/messing with the settings on the tv itself or on sky stream because i've been playing about with both but can't seem to get the audio just right. I simpily want normal sound for watching terestrial tv (I.E - BBC1 , ITV) nothing special. Would appreciate any advice on this

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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: Stream audio


@David164 wrote:

What are the best sound settings to have on sky stream ? Since having a new tv (TCL) i've noticed a change in the sound especially when the audience are clapping much louder than the people on set. what would you guys recommend ? I want to also know if i should be using/messing with the settings on the tv itself or on sky stream because i've been playing about with both but can't seem to get the audio just right. I simpily want normal sound for watching terestrial tv (I.E - BBC1 , ITV) nothing special. Would appreciate any advice on this


Sky Stream has no facility to alter the audio mix or EQ of the sound output. You need to look at the sound settings on your new TV instead. There are usually various options, and often there's a dialogue enhancement feature which can make voices much clearer. 

David164
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This message was authored by David164 This message was authored by: David164

Re: Stream audio

In that case then what is the sky stream audio settings there for ? what purpose do they have ?

My options on tv settings are:

Sound Present 

Dolby Atmos 

Audio Delay 

Audio Output

Advanced Settings 

 

This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: Stream audio


@David164 wrote:

In that case then what is the sky stream audio settings there for ? what purpose do they have ?

My options on tv settings are:

Sound Present 

Dolby Atmos 

Audio Delay 

Audio Output

Advanced Settings 

 


The audio settings on the Stream puck are really there for those who use an external sound system for their audio, such as a soundbar or A/V Receiver, rather than their TV speakers. 

PCM Stereo is probably best to use if you're just using your TV speakers.

Dolby Digital and Dolby Digital+ are only really of use if you have a 5.1 or 7.1 speaker system or if you have Atmos. It sends the Dolby encoded surround sound formats to your TV where it can be passed through to a capable sound bar or AVR. Or you can connect the Stream puck to some soundbars or AVRs first and they can pass the video signal through to the TV.

Try changing the 'Sound Preset' on your TV audio settings and see what options are in there.  

David164
Topic Author
This message was authored by David164 This message was authored by: David164

Re: Stream audio

when i click Sound present on my TV i have sound mode which currently is standard. There are some other options below as well surround virtualizer , Brass enhancer , Dialog enhancer , Definition all of which i have off at the moment.

Other audio settings on my tv are - Audio delay is on 0 , Audio Output is on Auto , Balance is on 0 , Dolby Atmos is on at the moment 

This message was authored by Hh64 This message was authored by: Hh64

Re: Stream audio

I had Stream audio setting on pass through when I first got the stream puck.

I use hdmi to my Yamaha atmos amp and it worked fine until!!!!!!

About 2 weeks ago it was only using front left and right channels and the sub channel.

pass through is the best setting as previously it played all channels but now I have had to change stream to Dolby Digital.

may be Sky update it .

Any thoughts 

This message was authored by CoffeeDrinker This message was authored by: CoffeeDrinker

Re: Stream audio


@Jones_The_Cat wrote:

@David164 wrote:

In that case then what is the sky stream audio settings there for ? what purpose do they have ?

My options on tv settings are:

Sound Present 

Dolby Atmos 

Audio Delay 

Audio Output

Advanced Settings 

 


The audio settings on the Stream puck are really there for those who use an external sound system for their audio, such as a soundbar or A/V Receiver, rather than their TV speakers. 

PCM Stereo is probably best to use if you're just using your TV speakers.

Dolby Digital and Dolby Digital+ are only really of use if you have a 5.1 or 7.1 speaker system or if you have Atmos. It sends the Dolby encoded surround sound formats to your TV where it can be passed through to a capable sound bar or AVR. Or you can connect the Stream puck to some soundbars or AVRs first and they can pass the video signal through to the TV.

Try changing the 'Sound Preset' on your TV audio settings and see what options are in there.  


This. Unless your TV has a dedicated 3.1 speaker setup built in (front left, front centre, front right and dedicated subwoofer), you're best setting your Sky Stream puck to output PCM stereo. It has the least risk of sound mixing issues.

 

If your TV has a virtual surround feature, it may be having issues taking the 5.1 or 7.1 channel signal from the puck and 'virtualising'  it - trying to create the impression of surround sound from 2 speakers -  properly. Attempts to create a virtual 5.1, 7.1 or Atmos sound system from two speakers often leads to the sound hardware trying to create steering effects (helicopters flying round the room etc) at the expense of intelligible dialogue - dialogue most often coming from the centre front channel in a 5.1 or 7.1 signal.

 

Try setting the sound output of your Sky Stream puck to PCM Stereo and then watch a few of your regular shows/sports/films. If it solves the problem of unintelligible dialogue and you like the sound otherwise, leave the setting in place. If you miss the virtual surround sound that your TV was producing before (if it was doing that_, put the setting back and we'll try and figure out if/how the dialogue levels can be fixed.

Sky Glass & Stream Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.
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