Sky stuttering, sound out of sync, tv disconnecting

[Matty1970]

I've upgraded my sky box but the service is terrible. Sky jumps and stutters, the sound is out of sync. 
YouTube, Netflix etc disconnect so I've got re enter the passwords every day 

mid rather use my old box. 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Sharonf67]

Same issue with mine too, constantly saying 'wait for your program to load' sound out of sync everyday having to unplug the puck and re connect WiFi. A lot of pixelation too total waste of money

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147