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Discussion topic: Sky stream

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This message was authored by Pooks17 This message was authored by: Pooks17

Sky stream

I've set up my sky stream puck but when I go to select a programme, it says please wait for your programme to load but nothing happens, the screen is black.  Then it says there is a technical with this channel. I've tried a number of different channels

 

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

Try pulling the plug for 5

minutes see if that solves it 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by bob1234 This message was authored by: bob1234

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Pooks17I had the same and off/wait/on worked for me, however what software version are you on as the latest one that is currently being rolled out (QS17) cures a lot of bugs.

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