Sky stream won’t turn my tv on or off

[JLGriff]

New to Sky Stream all set up ok except on neither tv (Panasonic and Blaupunkt) will the remote turn the tv on or off. Volume control works.  I have tried holding down the power button but this has no effect.. any suggestions?

[Exiled-in-HH]

Can't your TV remotes control the Sky Stream Pucks?

[JLGriff]

No the new Sky stream remotes will adjust the volume but will not turn the tvs on or off.  We are having to use the old Sky Q remotes to turn the tvs on and off 

[Munkeh]

Hey,

You might need to go back into Settings > Remotes and reset your remote try a diffrent setting i had this problem it went from stage 2 of 5 and it just turned my sound up and down but not turning the TV but i found out resetting the remote and going to Stage 4 of 5 it done the volume and switch TV on and off.

Hope this helps.

[nmbailey]

Seems to vary by brand. The Stream remote on my ancient Sony TV turns the set off but the one attached to my (newer) Panasonic doesn't. 

[MartinMedforth]

Out of the box Remote for Sky Stream configured easily to control Panasonic TV (volume and on/off)

Needed reconfiguring and this time had to select TV model but whilst volume works it's no longer controlling on/off

Why oh why??

Any help folks???