Discussion topic: Sky stream remote automatically switching to off if it’s not been moved for a period of time .

This message was authored by: Ronmur1 · ‎13 Feb 2025

Remote switches TV off if it hasn't been moved for a while , where or how do I disable this feature .

This message was authored by: mikealanr · ‎14 Feb 2025

This is a feature of the puck rather than the remote. It's been implemented by Sky to meet European legislation and cannot be disabled.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr · ‎14 Feb 2025

Hi @Ronmur1

This is a feature of the puck rather than the remote. It's been implemented by Sky to meet European legislation and cannot be disabled.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: xenon81 · ‎14 Feb 2025

@mikealanr wrote:
Hi @Ronmur1

This is a feature of the puck rather than the remote. It's been implemented by Sky to meet European legislation and cannot be disabled.

MikeAlanR

Although the period of inactivity set by Sky is extremely short and well below the common 4 hour timeout found on other AV devices which follow the same legislation.

Discussion topic: Sky stream remote automatically switching to off if it’s not been moved for a period of time .

Sky stream remote automatically switching to off if it’s not been moved for a period of time .

Re: Sky stream remote automatically switching to off if it’s not been moved for a period of time .

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Re: Sky stream remote automatically switching to off if it’s not been moved for a period of time .

Re: Sky stream remote automatically switching to off if it’s not been moved for a period of time .

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