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Discussion topic: Sky stream puck won’t find Samsung tv to be able to control volume

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This message was authored by Lynn0807 This message was authored by: Lynn0807

Sky stream puck won’t find Samsung tv to be able to control volume

Just set up sky stream, but I can't get the remote to control our Samsung tv. Tried adding the model number but it says not found and now says tv is not supported. Is there anything we can do?

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This message was authored by A+JW This message was authored by: A+JW

Re: Sky stream puck won’t find Samsung tv to be able to control volume

Rather than using the model number search, try going through the options one by one. It didn't detect my particular LG TV but the second suggestion they have worked anyway. 

***
A Sky Stream customer.
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