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Discussion topic: Sky stream loses Wi-Fi and doesn’t reconect

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This message was authored by Peter1200 This message was authored by: Peter1200

Sky stream loses Wi-Fi and doesn’t reconect

Sky stream puck loses Wi-Fi connection and won't reconnect 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky stream loses Wi-Fi and doesn’t reconect

Posted by a Superuser, not a Sky employee. Find out more

Hi @Peter1200 

 

Not a lot of information to go off. We are fellow subscribers here on the forum and have no information about you or your set up u less you tell us! Is this a new install or has it been working previously? Who is your ISP? What router is it? What steps have you tried to resolve? Is it losing connection when the box is in use or in standby?

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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