Sky stream , honest review

[TimmyBGood]

---

@cdj wrote:

I am suspicious that they want you to move to sky glass and the puck is a separate product for other rooms.  Sky isn't a good enough company with strong customer service to support this. 

---

That's how Glass and Stream was released in October 2021, but Stream became a standalone option a year later.  There's no in-premises interaction between the devices, and having a Glass television makes no difference to Stream reliability (or otherwise)

One distinct disadvantage of Glass/Stream is that unlike the satellite platforms there's just no room in the business model for the nationwide fleet of installers who have historically been the main Sky customer support delivery mechanism: as long as a person in a ladder gets the dish is pointed in the right direction, live satellite television generally works, which is rather different to the uncertainty of broadband and WiFi.

[DanSalford]

I am FREE! 🙂  Gave notice to cancel at the start of January and my last day was yesterday.

Although I'd unplugged the puck and stuck it in a drawer a month ago awaiting the returns package - which still hasn't arrived!

I honestly haven't missed it at all and I'm saving £52 a month too! I doubt very much I'll ever return to Sky (directly) again, and I'm not just knocking Sky for the sake of having a moan. I wish I could have got satellite but that's not available where I live now. The streaming options were all that were available to me and I tried.. for 18 months 🙄 it was just far too unreliable.

The actual Stream puck itself feels cheap, inadequate, sluggish and not up to the job really. The same with navigating the menus and apps it was just too clunky and slow. If anyone's ever used an Nvidia Shield or Fire TV Cube (I've never used Apple TV but I believe that's also lightning fast and super smooth) - each of those devices are incredibly fast and responsive.. then use a Stream Puck the difference is incredible! I often thought 'is it broke?' then realised, no.. this is how it is.

That was my experience anyway, I know other people seem to have been lucky and had no issues but I believe there are enough posts here and other online forums to show that there are definitely unresolved issues with the Stream product / device.

I currently use NOW app (for sports only) on my Fire TV Cube and it's perfect!

[Bill051]

I was disappointed to notice that I'd lost my 25 least favourite Favourites.
I can't be the only one who used Favourites to exclude the channels that I can't watch or will never want to watch. Seems a pointless way of annoying customers. What do Sky get out of limiting the list to 49?

[sweetheart4321]

Because ive not had any sky stations on my tv ,for  a few days now,until the communial ariel is fixed,sky has offered me sky stream box ,i supose that would replace my sky hd box,but im a bit reluctant about accepting it at the moment,because im always a bit weary when it comes to changes .

[Mark39]

---

@sweetheart4321 wrote:

Because ive not had any sky stations on my tv ,for  a few days now,until the communial ariel is fixed,sky has offered me sky stream box ,i supose that would replace my sky hd box,but im a bit reluctant about accepting it at the moment,because im always a bit weary when it comes to changes .

---

Your wariness is well placed. Not because Sky Stream is a poor product, but because if you switch and don't like it, it's very unlikely you would be able to switch back to Sky+HD.

[sweetheart4321]

Thats another thing i was thinking,if i didnt get on with sky stream,i wouldnt be able to switch back again.

[Madamv1954]

i have sky stream in 3 rooms and only two of them work. I am really peed off  because I am paying my money and not getting the service.

[Mark39]

@Madamv1954 we can't really try to help unless you tell us more about what's not working.

[Paul75751]

Got sky q back no problems and glad I got rid of the puck during the trial period.

Kept getting told there were no issues but it never worked properly and I paid for PPV boxing and it didn't work kept buffering and didn't get a refund.

Nice idea poor execution.

[sweetheart4321]

well at the moment im also paying money and getting no service ,until how landlord over here sorts this communial ariel out,and they dont rush themselves because they dont class it has an emergency,but ive now got to make a decision,shall i stick with my sky hd box ,and just wait till this problem is sorted out,or do i go over to a sky stream box ,where you dont need a communial arial,but if i dont get on with it,i wont be able to go back to an hd box ,because really they are finished.

[HavencroftKev]

If you've got a decent stable broadband connection Stream will work perfectly, I've had mine since November and had only a very few small niggles.

On a whole I'm very pleased with Stream and personally can only see the service getting fast and more reliable in future.

Maybe give it a trial, I believe Sky are still doing this. 

[Graeme87]

Slightly worried about coming on here and having a good read.  I have Sky Q and 150 mbps, because of the price hikes my bill is jumping to near £90 a month which is just too much now.  i had been offered and took it - Sky stream, ultimate tv, netflix etc with the same internet for £60.  I do have a stable internet connection but seems to be a lot of negative comments towards stream which is worrying.  i think i will hold onto the Sky Q box for a month and decide, but saving myself £30 a month is big.

[sweetheart4321]

Graeme you will get nagative comments has well has positive comments ,but thats with everythi g in life,i might change to sky stream myself im stuck with my sky hd box cant get nothing over the problem with my communial ariel ,but ive got to make a decision one way or another.

[AndrewF_UK]

---

@Graeme87 wrote:

Slightly worried about coming on here and having a good read.  I have Sky Q and 150 mbps, because of the price hikes my bill is jumping to near £90 a month which is just too much now.  i had been offered and took it - Sky stream, ultimate tv, netflix etc with the same internet for £60.  I do have a stable internet connection but seems to be a lot of negative comments towards stream which is worrying.  i think i will hold onto the Sky Q box for a month and decide, but saving myself £30 a month is big.

---

As a counter point I think Stream is great. I have similar internet speeds and it works really well for me. 

[sweetheart4321]

I can understand you waiting for a month graeme,i know you an  save money by going over to stream,but changes in life are always dificult,you never know whether your doing the right thing or not by changing.